Terms & Conditions
Last updated: August 2026
1. Classroom Access
- Classroom access is granted for 6 months per level from the date of activation.
- Each lesson may be viewed up to 3 times during your access period.
- Access is available on desktop and mobile devices. Desktop is recommended for the best learning experience.
2. Device Policy
- Your Classroom account is locked to one device.
- You may request a device change once every 6 months, with a lifetime maximum of 2 device changes.
- To request a device change, contact us on WhatsApp.
3. Live Practice
- Live Practice sessions run Monday to Friday, in groups of 5 to 10 students. Session length: 30 minutes at A1–A2, 45 minutes at B1.
- Groups are capped at 10 students.
- A batch runs once a minimum of 5 students have enrolled. If a batch does not reach the minimum, enrolled students may choose to join the next starting batch or receive a refund of their Live Practice fee (see §7).
- Live Practice durations: A1 — 9 weeks, A2 — 9 weeks, B1 — 10 weeks.
4. Combined Pricing
- The combined price (Classroom + Live Practice) is available only when both are purchased together in a single transaction.
- There are no top-ups or upgrades. If you purchase one course and later wish to add the other, you pay the full standalone price.
5. Level Switch
- If you find your level too difficult, you may switch to a lower level within 1 week of joining the Classroom.
- For Live Practice, a level switch additionally requires an open batch at the lower level with seats available.
6. Payment
- Payment is accepted via bank transfer or UPI. Card and online payment coming soon.
- Payment is verified within 4 hours, after which your access details are sent by email or WhatsApp.
- All prices listed on the website are final. No hidden charges.
7. Refund Policy
We don't offer refunds once you've enrolled, with two exceptions.
- If a Live Practice batch doesn't start, you choose between a seat in the next starting batch or a refund of your Live Practice fee — for combined purchases, that refund is what you paid minus the standalone Classroom price, since your Classroom access continues.
- If we fail to deliver your Classroom access as promised, you receive a full refund.
- For any questions, contact us on WhatsApp.
8. Contact
For any questions about these terms, reach out to us on WhatsApp or email chakshu@lingopundit.com.